Get in Touch

Contact Us

Need help with an online order, in-store purchase, return, exchange, product question, fitting, or trade-in? Please select the reason for your message below so we can collect the right details and help you faster.

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Help Us Help You Faster

If your question is about an in-store purchase, please include the store location, receipt number, purchase date, and item details. Online support may not be able to look up in-store purchases without this information.

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Visit Us

3440 Renaissance Blvd Unit 8
Bonita Springs, FL 34134

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Call Us

In-Store:
(239) 948-9840

Online Support:
(239) 490-9080

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Email Us

support@thegolfguys.com

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Store Hours

Monday - Friday: 8:30am - 6:00pm EST
Saturday: 8:30am - 5:00pm EST
Sunday: 10:00am - 4:00pm EST

Send Us a Message

Start by choosing what your message is about. The form will then show the questions that apply to your issue.

Your Contact Information

First Name *

Last Name *

Email *

Phone Number

What Can We Help With?

Main Reason for Contacting Us *

Online Order Details

Please include your order number so we can look up your online order faster.

Online Order Number *

Email Used on Order

Approximate Order Date

Tracking Number

What is the issue with your online order? *

In-Store Purchase Details

In-store purchases are often separate from online orders. Please provide as much receipt and location information as possible.

Store Location *

Receipt or Transaction Number

Purchase Date *

Sales Associate or Department

Return or Exchange Details

Was this purchased online or in-store? *

Order Number or Receipt Number *

Reason for Return / Exchange *

Preferred Resolution *

Item Condition *

Original Packaging?

Shipping or Delivery Details

Online Order Number *

Tracking Number

What shipping issue are you experiencing? *

Damaged, Defective, or Missing Item Details

Order Number or Receipt Number *

Issue Type *

Do you have photos available? Shopify contact forms do not support direct file uploads here. If needed, we may reply asking for photos.

Product Question Details

Product Name *

Brand

Golfer Type / Skill Level

Specs You Are Looking For

What are you trying to figure out?

Pre-Owned or Trade-In Details

Club Brand *

Club Model *

Shaft

Flex

Right or Left Hand?

Condition *

Club Fitting Details

What type of fitting are you interested in? *

Preferred Store Location

What are you hoping to improve?

Warranty Details

Brand *

Product / Model *

Order Number or Receipt Number

Purchase Date

Describe the warranty issue *

Gift Card Details

Gift Card Type *

Gift Card Issue *

Website or Checkout Issue Details

Device Used

Browser

What happened? *

General Question

What is your general question about?

Product or Item Involved

If your message is about a specific product, please include the product name, brand, model, size, or specs.

Product Name or Item Involved