CUSTOMER SERVICE

At The Golf Guys, we’re dedicated to creating memorable experiences for every customer. Our goal is to wow you with exceptional customer service! Explore some of our most frequently discussed topics below. Didn’t find the answer you need? Check out our FAQ, or reach out to us—send an email or give us a call at (239) 948-9840. We’re here to help.

Curious about gear? Be sure to visit our Golf Equipment FAQ!

TRACK YOUR ORDER

Returns

Returns

At The Golf Guys, we are dedicated to ensuring you're 100% satisfied with every purchase. That’s why we proudly offer FREE RETURNS on any item bought directly from our website, by phone, or in-store! If you’re not completely happy with your purchase, you may return any new and unused item within 30 days for a full refund of the original purchase price.*

Returns

Shipping

Shipping

Shipping Information

At The Golf Guys, we’re committed to delivering top-quality golf gear at unbeatable prices — and with the best shipping options around. Here’s what you need to know:

Shipping Deals

  • Orders Over $100: FREE Shipping within the contiguous USA.
  • Free 2-Day Shipping: Available on select items — check your product page for details.
Shipping Information

Terms & Conditions

Terms & Conditions

Terms & Conditions:

  • Eligibility: This program is open to all customers of The Golf Guys. The referral code must be used during the first purchase to qualify.
  • Reward Redemption: Rewards are non-transferable and must be used within 6 months from the date of issue.
  • Limitations: The Golf Guys reserves the right to limit the number of referrals per Referrer.
  • Fraud Prevention: Any abuse of the referral program, including creating fake accounts, may result in disqualification from the program.
Terms & Conditions

Contact Us

Contact Us

For questions or assistance, please contact our support team at support@thegolfguys.com or visit our store.Thank you for helping us spread the word and supporting The Golf Guys!

Referral Policy

Referral Policy

The Golf Guys Referral PolicyOverview:

At The Golf Guys, we value our customers and believe the best recommendations come from our loyal shoppers. Our referral program rewards both existing customers (the "Referrer") and new customers (the "Referral") for sharing and experiencing The Golf Guys' products and services.

Referral Policy