CUSTOMER SERVICE

At The Golf Guys, we’re dedicated to creating memorable experiences for every customer. Our goal is to wow you with exceptional customer service! Explore some of our most frequently discussed topics below. Didn’t find the answer you need? Check out our FAQ, or reach out to us—send an email or give us a call at (239) 948-9840. We’re here to help.

Curious about gear? Be sure to visit our Golf Equipment FAQ!

TRACK YOUR ORDER

Returns/Refunds

Returns

At The Golf Guys, we are dedicated to ensuring you're 100% satisfied with every purchase. That’s why we proudly offer FREE RETURNS on any item bought directly from our website excluding certain items listed in our policy below! If the purchase is made in-store the return can be made for store credit only. If you’re not completely happy with your purchase, you may return any new and unused item within 30 days for a full refund of the original purchase price.*

Returns/Refund Policy

Shipping

Shipping

Shipping Information

At The Golf Guys, we’re committed to delivering top-quality golf gear at unbeatable prices — and with the best shipping options around. Here’s what you need to know:

Shipping Deals

  • Orders Over $150: FREE Shipping within the contiguous USA.

- If you are ordering to Hawaii or Alaska, please reach over via the chat box in the bottom right corner to get a quote on shipping costs as that has to be manually calculated!

  • Excluding some drop-shipped items.
  • Email: support@thegolfguys.com for any questions - or chat in the box in the bottom right corner.
Further Shipping Information

Terms & Conditions

Terms & Conditions
Terms & Conditions

Contact Us

Contact Us

For questions or assistance, please contact our support team at support@thegolfguys.com or visit our store.Thank you for helping us spread the word and supporting The Golf Guys!

Referral Policy

Referral Policy

The Golf Guys Referral PolicyOverview:

At The Golf Guys, we value our customers and believe the best recommendations come from our loyal shoppers. Our referral program rewards both existing customers (the "Referrer") and new customers (the "Referral") for sharing and experiencing The Golf Guys' products and services.

Referral Policy